We're here

Contact
FeatherPanel.

Bugs, suggestions, account tickets, addons, eggs, translations, and sales each have a link below. Discord is usually fastest for chat help.

Contact Channels

Pick a channel
for what you need.

There is no generic contact form. Each link below goes to the right place for that topic.

Community

Discord

Community help and chat with the team. Usually the fastest place for day-to-day questions.

Join Discord
Bugs

Report an issue

Bugs and problems with FeatherPanel. Use the MythicalSystems issue form so we can track them.

Open issue form
Feedback

Suggestions

Feature ideas and product feedback for FeatherPanel.

Add a suggestion
Support portal

Account & tickets

Billing, cloud account, and tickets that do not fit issues or suggestions. Use your MythicalSystems account portal.

my.mythicalsystems.org
Marketplace

Addons

Plugins and themes for FeatherPanel on the MythicalSystems marketplace.

Browse addons
Templates

Eggs / Spells

Game server eggs and spell templates for FeatherPanel.

Browse eggs
i18n

Translate

Help localize FeatherPanel on the MythicalSystems translation portal.

Translate FeatherPanel
Self-serve

Documentation

Install guides, config references, API docs, and the plugin SDK.

Read the docs
HCB

Donate

Support MythicalSystems through HCB. Donations go to the fiscally sponsored nonprofit side (Hack Club / The Hack Foundation), separate from MythicalSystems Studios LLC commercial products.

Donate
Private

Security reports

Report vulnerabilities privately. Do not post security issues on Discord or public forms.

security@featherpanel.com
Non-urgent

General email

Partnerships, press, or topics that do not fit the channels above. For technical help, prefer Discord or a ticket.

hello@featherpanel.com
Enterprise

Sales & Enterprise

Enterprise plans, custom deployments, and dedicated support. We aim to reply within 48 hours.

sales@featherpanel.com

Quick Answers

Common
questions.

More in-depth answers are in thedocsand on Discord.

Where do I get help with FeatherPanel?

Discord for community help. Bugs go to the issue form. Feature ideas go to suggestions. Billing, cloud, and other account tickets go to my.mythicalsystems.org.

How do I report a security vulnerability?

Email security@featherpanel.com with a detailed description. Do not use public issue forms or Discord for security reports. We aim to acknowledge within 24 hours.

I have a billing or account question.

Log into my.mythicalsystems.org and open a ticket there, or email hello@featherpanel.com with your account details.

Can I request a feature?

Yes. Submit it on the FeatherPanel suggestions page, or discuss it on Discord.